1075, is the help line number of Covid Control Center in MP, similarly every state must have also set up its own Covid Control centers and shared its numbers.. However, if the CM's call got picked up after 30 minutes, as per a media report, imagine what would have been the condition of these so called Covid Control Centers.
Take your eye on the picture published in https://health.economictimes.indiatimes.com/news/medical-devices/indore-24-hr-covid-control-room-monitors-home-isolated-patients/81667347 of the covid control room and even a layman can make out that it does not appear to be a Control Center.
Try calling this Control center and it would take a second to understand that IT IS ACTUALLY AN INFORMATION ROOM and not a Control center. It is neither connected to the Hospitals, nor the quarantine centers, nor the ON LINE Consultancy facility. All it can do is provide the numbers of Doctors for on line consultancy and it should not surprise you if the doctors do not pick up your call.
Importantly, it may not even have an updated list of Beds available with various Hospitals in the city.
As a matter of fact, this Covid Control Center is worse than a TOURIST INFORMATION CENTER and so no wonder we have patients lying in corridors, in front of hospital gates and running all over the city to get medicines and oxygen.
How easy and comfortable it would have been for the people if the Control room been linked/ integrated with the Hospitals, linked to On line Consultancy, Linked to mobileTesting labs, linked to Health Care staff, linked to Quarantine centers.
Imagine , All that a patient had to do was ; Dial 1075 and rest could have been taken care of by the Covid Command and Control Center (CCCC).
Was it really difficult?
Not at all. India has world's best BPOs and largest IT Comapnies , they could have set up a Command and Control center in every district/ major city.
The State Govts instead of requesting for equipment from armed forces could have utilised their services to set up a Covid Command and Control Room.
If they wanted they could have contacted few Indian companies who use SCADA (Supervisory Control & Data Acquisition System ) to monitor operations and process management. They could have assisted the Govts to set up a Control center. It is basically a technology that uses a combination of software and hardware, called as automated technology for high level supervisory control. Companies like Suzlon Energy use this technology to monitor their on site operations.
The army has devised its own C3I system, in short this system allows integration of resources with the help of communication technology for their optimum utilisation.
Just a few days ago Karnataka Govt hired an IT Company to set up a Control Room , which is although not of the scale that is being recommended here but the facilities / integration can always be enhanced subsequently.
Now some may complain that these systems are too expensive, so then the point arises what the hell were you doing all these years with SMART CITY CONCEPT? - renovating and restoring useless old monuments.
Had Hospitals, Quarantine centers, Testing labs, Deptt of Health Care staff, Ambulances, and ON LINE CONSULTANCY been linked and Controlled by the CCCC
( COVID COMMAND AND CONTROL CENTER) many a lives could have been saved and many would not have had to under go the harassment.
The beauty of such a Control Center would have been that based on requirements additional resources could be hooked on to it and mobilised where the need arises.
But because these resources are not linked to each other/ integrated, they are not being used optimally by the Collector or whosoever is incharge and as a result the people are running from one hospital to another looking for beds and the patients who are diagnosed Covid positive are also visiting chemist shops to purchase medicines and oxygen cylinders.
Take a look at the picture below published by a technology company Thales highlighting as to How C4I allows Command and Control of different resources spread over hundreds of kms. In our case for CCCC we needed integration only at a City level.
The tragedy of this nation is we have ADMNISTRATORS who have a fondness for creating Confusion rather than simplifying things and Our Political leadership has no idea of ADMINISTRATION and is heavily dependent on these ADMNISTRATORS who thrive on deliberately created confusion.
These adminsitrators are a bunch of people who are part of the problem and not soution.